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Select: Search Jobs | Search Resumes | Post Job | Post Resume | Edit Resume | About JobMatch Resume Posting: Available 9/16/26: Location: Houston, TX Seeking: Dispatcher MONICA LOAEZA 346-574-212 / loaezamonica1980@gmail.com / Summary Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Willing to relocate: Anywhere Authorized to work in the US for any employer Work experience Bilingual Customer Service Representative Unified Contractor August 2025 to August 2026 construction office operations, coordinating administrative tasks, maintaining customer and project information, and managing CRM systems such as Zoho. Skilled in data entry, organizing records, updating customer information, scheduling, communicating with clients and team members, preparing documents, and keeping daily office operations running efficiently. Detail-oriented, dependable, organized, and comfortable learning and using technology to improve workflow and customer service. Special Education Paraprofessional Texans Can Academies • Houston, TX August 2022 to June 2025 Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes. Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues. Maintained positive attitude and affirmatively communicated with each student. Alerted instructor to student behavior or issues requiring intervention. Oversaw class of students in absence of instructor. Established professional relationships with parents and other teachers to increase rapport and support. Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs. Observed students' performance and recorded relevant data to assess progress. Secretary CAP Technologies Solutions • Katy, TX November 2020 to January 2022 Answered multi-line phone system and enthusiastically greeted callers. Scheduled appointments and conducted follow-up calls to clients. Responded to emails and other correspondence to facilitate communication and enhance business processes. Handled daily scheduling tasks and provided administrative support for entire department. Created and updated records and files to maintain document compliance. Composed inter-office correspondence and provided product and service information to customers. Updated spreadsheets and databases to track, analyze, and report on performance and sales data. Drafted agendas, recorded minutes and generated documents to facilitate meetings. Provided clerical support to company employees by copying, faxing, and filing documents. Maintained electronic filing systems and categorized documents. Maintained daily report documents, memos and invoices. Managed phone and email correspondence and handled incoming and outgoing mail and faxes. Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency. Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail. Maintained office supplies inventory by checking stock and ordering new supplies. Education High School Diploma Parkview Baptist High School • Houston, TX August 2001 to June 2004 Skills Time management Multi-line phone systems QuickBooks Data entry Filing Administrative experience Verbal and Written Communication Google Calendar Word processing Typing Productivity software Zoho CRM Spanish Microsoft Office Schedule management Customer service Office experience Appointment scheduling Microsoft Excel Computer operation Phone etiquette Native or Bilingual Windows English Clerical experience Cash register Accounts receivable Front desk Computer literacy Accounting Office management Supply Pro Computer skills Microsoft Outlook Microsoft Word Bookkeeping Organizational skills Certifications Driver's License CPR Certification Paraprofessional Certification Experience: 1-3 years Salary: $25-40,000 Monica Loaeza Please Log In to view their contact info   edit resume