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Select: Search Jobs | Search Resumes | Post Job | Post Resume | Edit Resume | About JobMatch Resume Posting: Available 9/12/25: Location: Central / South Jersey , NJ Seeking: Import Logistics NICOLE CLARIDGE 862-438-3090 | Nclaridge04@gmail.com Dynamic and Accomplished Logistics Supervisor with 10+ years' experience, including high-profile oversight of account management and support. Ensure trustworthy customer service, detailed knowledge of hazmat documentation, and operations support to maximize production better and streamline core operations. A consummate professional and transformational leader with solid engineering acumen, proficient interpersonal skills, and solid problem-solving. Innate ability to drive high-functioning teams in fast-paced and complex situations. Collaborative Team Building | Client Relationship Management| Creative & Innovative | Staff Training | Process Improvement| Strategic Vision |Critical Thinking | Analytical Skills| Prioritizing Skills | Organizational Effectiveness| Data Entry |Problem Solving | Professional Experience DSV Global Transport and Logistics , NJ | 03/2024 – 10 / 2024 Assist Credit Controller, Collections Specialist Oversaw 5 separate locations Worked closely with Operations Management and Coordinators daily to review detailed, sometimes complex, client contracts to ensure proper account set-up and billing. Multiple accounts with high profile clients as well as credit limits of 2+M Handled accounts that were moved to LOD and follow ups. Weekly reporting STG Logistics, North Bergen, NJ | 2021 – 2023 DATA ENTRY SUPERVISOR Assisted in managing customers documentation manifests from overseas. Resolve customer discrepancy issues by appropriately raising issues to Billing and Sales Administration. Working closely with Operations Management and Coordinators daily to review detailed, sometimes complex, client contracts to ensure proper account set-up and billing. Managed the team with updating customers profiles within our system. Weekly reporting STG Logistics, North Bergen, NJ | 2020 – 2021 IMPORT TRAFFIC SUPERVISOR Managed and oversaw the Import office. Managed all routing window staff along with customer service calls. Implemented work processes and procedures to streamline operations and keep communication fluid. Researched and resolved our day-to-day operation. Assisting in monitoring the billing email queue. Creating trouble tickets for customers with billing discrepancies. Providing upper management with daily, weekly, and monthly progress. STG Logistics, North Bergen, NJ | 2013 – 2020 IMPORT REPRESENTATIVE IN TRAFFIC & INLAND POINT INTERMODAL - IPI Assist with implementing new policies and procedures within the Department. Review the tracking process on shipments to ensure proper operation. Collection phone contact, written correspondence, and making arrangements for payment. Resolving disputes on Terms and conditions. Manage our routing window staff along with customer service calls. Work with Sales to identify and remediate at-risk accounts when needed. Assist the Accounting Department with month closing and any discrepancies. Education, Professional Development GENERAL COURSES – John F. Kennedy Memorial H.S TECHNOLOGY PROFILE – Microsoft Office Suite Hazmat certified Customs code trained Cargo Manager Systems CargoWise S.A.P Experience: 10+ years Salary: $55-80,000 Nicole M Claridge Please Log In to view their contact info   edit resume