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About JobMatch
Resume Posting:
Available 4/10/23:
Location:
Remote, TN
Seeking:
Pricing Analyst / Logistics Coordinator
Summary ? Over 13 years in the logistics industry with 4 years in Pricing and 2 years as a Supervisor over 12 CustomerService Representatives. ? Dedicated to providing excellent customer service and logistics solutions with focus on pricing, special projectsand oversized cargo ? Contributed to exceeding yearly contribution expectations of 2022 by $70M in revenue. Experience Senior Analyst - Pricing/US Flag APL Apr 2021 - Present (1 year 10 months) ? Provided customer rate quotes within 24-48 hours of request received including large multi-lane RFQsand OOG cargo. ? Accurately implemented same day tariff and service contract rate filings and verified via audit to avoiddelays or errors on bookings. ? Contributed to exceeding the overall yearly contribution expectations of 2022 by $70M in revenue. ? Corresponded directly with overseas offices to administer boiler plates and implement revisionsrequiring oversight in service contracts. Senior Analyst - Project Cargo/US Flag APL Mar 2019 - Apr 2021 (2 years 2 months) ? Exceeded key customers’ expectations by delivering end to end solutions, completing high volume ofbookings within 2 hours of request, and providing project cargo rates timely ? Enabled improvements in group dynamic by initiating group discussions & actively supporting theteam by providing guidance and direction to team members ? Contributed to the financial process in order to maintain customers while successfully billing correctlyand promptly releasing invoices Customer Service Representative - Dedicated Project and Oversized Cargo APL Nov 2017 - Mar 2019 (1 year 5 months) ? GEO Import Rep. exceeding requirements by taking over 60 calls per day ? Dedicated to Import/Export Project and Oversized Cargo as of March 2018 which includes providingvessel schedules with OOG cuts for NCB surveys and creating bookings while converting dims andobtaining all required approvals Customer Service / Operations Supervisor IMS May 2015 - Oct 2017 (2 years 6 months) ? Supervised 12 Customer Service Representatives while maintaining positive customer and vendor interactions as confirmed by improved feedback from Sales and Vendor Relationsdepartments. ? Increased timeliness of customer service updates and maximized profit while retaining clients for thefuture business. ? Led coordination of company-wide cross training to enable all employees to have flexibility in lateraljob tasks and a broad understanding of the industry. ? Facilitated creation and implementation of Company Training Manual including day-to-day StandardOperation Procedures for guidance toward solutions of common and uncommon trucking / deliveryissues. Pricing / Special Projects Analyst IMS Jul 2013 - May 2015 (1 year 11 months) ? Contributed to the most profitable month in company history. ? Profit oriented pricing and passion for providing the most cost effective method to transport cargo forclient’s needs including Out of Gauge cargo, LTL, FTL, and inland ocean containers. ? Knowledge of legal road weight/dimension requirements in accordance with DOT. Logistics Coordinator & Night Operations IMS May 2011 - Jul 2013 (2 years 3 months) ? Quickly learned and excelled in import/export intermodal customer service. ? Elected as the primary customer service contact during night hours acquiring independence andleadership skills. Education Rutgers University Bachelor of Arts (B.A.), Philosophy 2004 - 2008 Skills Quotations • Written Communication • Interpersonal Skills • Problem Solving • Attention to Detail • Communication • Microsoft Office • Analysis • Logistics • Transportation
Experience:
10+ years
Salary:
$55-80,000
Aimee Sandler
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