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About JobMatch
Resume Posting:
Available 8/27/09:
Location:
Naperville, IL
Seeking:
Any office position
CHING Y. MCCASLEN 1621 Country Lake Drive, Apt. 106 630-806-5081 Naperville, Illinois 60563 cymccaslen@bellevue.edu SUMMARY OF QUALIFICATIONS Self-motivated, customer-focused professional with exceptionally strong problem solving and communication skills; willing to go the extra mile to get the job done right the first time; proven ability to manage multiple priorities in a fast-past, deadline-oriented environment EDUCATION Bellevue University, Bellevue, NE Bachelor of Science in Marketing Management, August 2009 (GPA: 3.88/4.00) PROFESSIONAL EXPERIENCE Werner Enterprises, Inc., Omaha, NE, July 2005 – August 2009 Specialized Trailer Pool Coordinator, January 2006 – August 2009 • Coordinated repositioning of trailers to meet customer needs while ensuring the most efficient and cost effective delivery of goods to destinations throughout the US • Set up billing with appropriate parties for rail movement and paid storage fees • Managed and prepared regular reports on trailer status, location and rail movement, as well as costs, origination and destination • Coordinated with breakdown department to reposition trailers for repairs • Analyzed and maintained trailer pools at customer sites to ensure proper utilization • Maintained invoices received for leased trailers Customer Service Manager – Floater Pool, July 2005 – January 2006 • Managed customer service operations and provided high quality service to customers • Solicited, selected and scheduled freight movement orders to effectively utilize the company’s equipment and ensure timely, cost effective delivery to customers J.B. Hunt Transport, Inc., Lowell, AR, Oct 2003 – May 2005 Account Representative • Managed national accounts, resolved problems and provided the highest level of service to ensure ongoing customer satisfaction • Organized, coordinated and scheduled freight movement orders • Tracked loads and took action to ensure timely, cost-efficient delivery of goods North Plains Transportation, Sioux City, IA, May 2000 – June 2003 Administrative Assistant • Consulted trucking and brokerage companies to obtain legal authorizations • Sent invoices and contacted clients regarding past due accounts • Gathered information for insurance quotes and legal applications • Notified insurance companies of endorsement changes and accident reports American Express Financial Advisors, Sioux City, IA, June 1999 – Apr 2000 Administrative Assistant • Provided general administrative support to management and financial advisors
Experience:
5-9 years
Salary:
To be discussed
Ching McCaslen
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