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Select: Search Jobs | Search Resumes | Post Job | Post Resume | Edit Resume | About JobMatch Resume Posting: Available 2/1/11: Location: Chicago, IL Seeking: Sales/Marketing/Management · Over thirteen years experience in the field of service oriented companies · Extensive customer contact and expediting of orders including transportation of merchandise · Drove strong and sustained profit improvements by controlling costs, and steering stable departmental operations with high employee retention rates · Directed activities related to administration of client agreements, payment records and collection, and oversaw assigned personnel. · Supervised store's daily operations, including 35 personnel, staff training and scheduling, problem resolution, inventory and loss control, and preparation of cash deposits. · Implemented customer follow-up strategies to increase referrals and profitability. Achieved strong, sustained revenue improvement. Increased customer loyalty by 30%. All customers serviced increased orders by over 25% in 2 years. · Instituted new employee orientation program to improve employee performance and to decrease the attrition rate for new sales associates. Experience: 10+ years Salary: negotiable Eric Ridley Please Log In to view their contact info   edit resume