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Select: Search Jobs | Search Resumes | Post Job | Post Resume | Edit Resume | About JobMatch Resume Posting: Available 6/2/24: Location: 48 States REMOTE & HYBRID from San Diego Ca, CA Seeking: Logistics Industry Remote Work for 48 States Certified Master Freight Broker Agent WMcFreight LLC San Diego, California, United States Certified Master Brokers® Certified Master Freight Broker Agent® • Transportation Logistics, Freight Brokering, Motor Carrier Operations, Negotiations for Freight. Rates, Transportation Logistics Freight Brokering Claims Resolution, Omnichannel Logistics, Logistics KPIs by Category. Arranging Contracts, Shipping & Distribution of Freight for Customers. •Develop working relationships with internal and external customers, and assist with account management such as maintaining customer profiles, details, and service needs. Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs; forward complex or escalated customer needs as appropriate. •Interface with airlines, shipping, trucks, and related carriers to understand requirements, and track shipments or details; operations are typically standard to complex. •Manage various documents for accuracy; Operational knowledge of customers, carriers, and procedures. Update various operational/customer data in software systems and applications, work to identify missing or potential operational or service concerns, and communicate with appropriate groups as necessary to resolve them. •Utilize databases, logs, and other sources to locate and verify information; information is usually operational, standard to complex. •Track orders and shipments and assist with tracing as needed; usually more standard, regional, or domestic operations. Create and process invoices, and reviews for operational accuracy, and work with customers on questions and payments. •Assist with running and summarizing operational reports and details; present information to co-workers or supervisors as needed. Assist with preparing information required for quotes or address potential services; may provide more standard to complex quotes. •Ensure compliance with FMCSA, and company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items. Responsibilities: •Negotiate and book FTL dry freight based on current market trends. •Schedule pickup and delivery appointments. •Generate pickup and delivery BOLs. •Track shipments to ensure on-time pickup and delivery. •Receive scale tickets •Record accurate weights •Ensure confidentiality •Focus on carrier development to build the carrier and broker network. •Other tasks as assigned Skills: •Communication Skills: Speak English & Spanish fluently. I possess strong verbal skills. I have excellent interpersonal skills with the ability to communicate effectively with customers, vendors, and staff, both over the phone and in person. •Phone Skills: Client/vendor interaction is mostly by email and telephone, I possess the required phone etiquette. All incoming calls should be answered with a professional, friendly, and courteous voice. Customer •Computer Skills: I possess basic computer skills. I process orders accurately, send BOLs, and keep track of gross and net weights. Knowledge of Microsoft Office and Microsoft Outlook. I oversee spreadsheets tracking inventory and carriers. •Clerical Skills: I know how to use general office equipment such as a copier, scanner, printer, and fax machine. Preferred prior experience in logistics coordination, nationwide. November 2006-January 2024 OTR Truck Driver Several companies United States Position: Started as a Student for six weeks. Then was a Team Driver then solo. Position: OTR Long haul, dry van carrier operating in Transportation OTR 48 States Areas Driven 48 States of the USA. & Canada with 53-foot trailers Equipment: 10-speed truck & Type of Trailer Dry Van, Reefer Trailer & 53-foot trailers Loads hauled: Gen. Commodity & Hazardous Materials loads. Safety Training with Hazardous Materials, Food & Furniture Transportation, and Transportation of Meat. September 1997-December 2006 Paralegal McLean's Paralegal San Diego, California, United States Legal Services I drafted, researched, and wrote memoranda and briefs of the courts of the state of California from small claims to the California State Supreme Court. Have filed many claims in all courts and made personal service. Prepared comprehensive evaluations of petitions for review, personal injury, and relief from eviction cases, and prepared presentations for trial of evidence, exhibits, and materials. Proficient in all Microsoft software applications and record management. April 2005-August 2005 Legal Assistant & Collector Accountemps for CIR Law Offices San Diego, California, United States Financial Services Collector, FDCPA, Rosenthal Act of California, Customer Service Skills, Skip Tracing, High call center, Computer work. Legal Services Manage my accounts by preparing the accounts by checking if the debtor has not done bankruptcy; by reading the CBR or using Lexis Nexis to find out if the debtor owns any real estate. To prepare accounts to be sued by the attorneys. Make sure that the debtor gets personally served the first time. Proficient with Lexis Nexis & Westlaw and many other tools; Work with loan officers to help the debtors with real estate to refinance & pay off the debt. (FDCPA) Banking manages my accounts and sets up payments or payoffs. I'm excellent in skip tracing on accounts that have been hard to get a hold of a debtor. I'm acquainted with the laws of each State (FDCPA). Use all the tools, skills, and software in collections; credit reports and how to use it for the best for my clients, to collect as much money as I can. September 2002-May 2005 Debt Collector Alliance One Receivable Management Specialist. San Diego, California, United States Financial Services Collector, FDCPA, Rosenthal Act of California, Customer Service Skills, Skip Tracing, High call center, Computer work. Collector Financial Services Collector, FDCPA, Rosenthal Act of California, Customer Service Skills, Skip Tracing, High call center, Computer work. Alliance One Receivables Management Specialists | San Diego, California Banking manages my accounts and sets up payments or payoffs. I’m excellent in skip tracing on accounts that have been hard to get a hold of a debtor. I’m acquainted with the laws of each State (FDCPA). Use all the tools, skills, and software in collections; credit reports, and how to use it for the best for my clients, to collect as much money as I can. Pacific Coast Collections Inc. was known as. Certified Master Brokers® & Certified Master Freight Brokers Agent® Load Training Youngtown, Arizona, United States Certified Master Brokers® Certified Master Freight Broker Agent® Granted: October 17, 2022 Load Training, AZ Transportation Logistics, Freight Brokering, Motor Carrier Operations, Negotiations for Freight. Rates, Transportation Logistics Freight Brokering Claims Resolution, Omnichannel Logistics, Logistics KPIs by Category. Arranging Contracts, Shipping & Distribution of Freight for Customers. Operations for a trucking company, All concepts of logistics. 2014-2015 Journeyman Broker Agent Certificate Load Training Youngtown, Arizona, United States Journeyman Broker Agent Transportation Certificate Granted: January 21, 2015 Load Training, AZ Trained in FMCSA, OS & D Claims, Rate Matrix, Back haulers, Sales, Planning, and Logistics Transportation. Journeyman Broker Agent Transportation. Building your shipper clients, Creating a shipper & carrier database, and Sales strategies, Laws, licenses, and compliance. LANGUAGES 1st. English - Fluent 2nd Spanish - Fluent Experience: 18+ years Salary: $55-80,000 Walter McLean Please Log In to view their contact info   edit resume