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About JobMatch
Resume Posting:
Available 1/4/22:
Location:
Statesboro/Savannah, GA
Seeking:
Freight Broker/Dispatcher
I have taken Freight Broker/Dispatcher Course in Atlanta, GA. I also have a Bachelor's Degree in Accounting. Very eager to learn the trucking business. I also served in the US Army Reserves as a 88Mike. Karisha Gibbons | 912.329.1148 | Karisha159@gmail.com OBJECTIVES Seasoned Human Resources Professional with 5 years of business experience in executing human resource functions and administrative activities including onboarding, customer service, performance management, employee relations and policy design. Strong human resources professional and will be receiving my Bachelor’s Degree in September 2020. Customer Service | Time Management | Compliance I-9 Management |Equifax Management | Confidential Record Keeping | Recruiting PROFESSIONAL EXPERIENCE Georgia Southern University, Statesboro, GA Human Resources Cooridnator 07/2015 –Currently • Perform related duties as assigned to support the mission of the University • Divide time between Operations' areas of Human Resources, answering phone calls, attending front desk and data entry • Respond to front counter inquiries, phone calls, MyHelp tickets, Google Chat and emails providing accurate, consistent and timely responses to HR process, system and policy requests • De-escalate situations through use of effective communication techniques and involve supervisor as necessary • Apply knowledge base, documented procedures, policies, and practices to accurately research and respond to inquiries • Make judgment decisions and provide resolution or distribute action items to appropriate HR team member • Track all customer inquiries, issues and transactions and request and communicate resolutions and updates using ticket management tools and other tracking tools • Initiate outgoing calls when call-back is required • Meet key performance measures such as first contact resolution, average answer speed, and answer quality, data entry precision and other Human Resources metrics • Assist HR Managers with the development of standard operating procedures; Provide input to update and maintain knowledge base, FAQs, solutions and troubleshooting guides • Perform reviews of Frequently Asked Questions/New Policy and Procedure lists to identify steps needed to answer client inquiries and add new questions or issues to database • Input data in various platforms to maintain employee records, support the recruitment process, and initiate employment eligibility verification and background checks • Manage documents for appropriate retention. Scanning to electronic format, if necessary • Perform employment verifications, conduct exit interviews, and process personnel transactions Chatham Emergency Services, Savannah, GA Human Resources/Payroll Assistant 08/2018 –07/2019 • Compile payroll data such as hours worked, taxes, and insurance to be withheld, and employee identification number from time sheets and other records • Enter data into payroll system to compute wages and deductions • Screens applicants for job testing and job interviews • Prepare periodic reports of earnings, taxes, and deductions • Keep records of leave pay and nontaxable wages • Welcome new employees to the organization by conducting orientation and administering urinalysis • Submit employee data reports by assembling, preparing, and analyzing data • Provide secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; and maintaining equipment and supplies • Verify I-9 documentation, maintain books, and E-verify all employees • Update HR spreadsheet with employee change requests and process paperwork • Process terminations • Assist with the preparation of the performance review forms • Assist HR Director with various research projects and/or special projects • Schedule conferences by reserving facilities at local hotels and/or restaurants • Schedule meetings and interviews as requested by Personnel • Complete and process Worker’s Comp claims and forms (WC-6, WC-1, and WC-207 and OSHA’s Report of Injuries Form 300 and 301) • Reviewed and process FMLA forms WH-380, WH- 38E, WH-380F, WH- 381, • Prepare correspondence King America Finishing, Statesboro, Georgia Inspector September 2013 – December 2014 • Marked, affixed, and stamped product and container to identify defects, and denote grade and size information. • Recorded inspection and tested data, such as weight, temperature, grade, and moisture content, and number inspected/graded. • Discarded/routed defective products and contaminants for rework and reuse. Jackson Hewitt Tax Service, Sylvania GA Lead Tax Preparer October 2011 – April 2013 • Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems. • Managed general corporate e-mail, voicemail, and foot traffic for a 4-employee organization. • Managed reception, typing, telephone inquiries, filing, daily banking, mail receipt and distribution. US Army Reserves, Augusta, Georgia Motor Vehicle Operator 2007 - 2012 • Reported all unsafe conditions to management. • Transported hazardous materials from customer sites to authorized containment facilities. • Unloaded and reloaded trucks, trailers, as well as containers for transport or delivery. EDUCATION Screven County High School, Sylvania, Georgia May 2008 Associate Degree Strayer University, Augusta GA Business Administration March 2019 Freight Broker Agent School Atlanta GA 2019 Bachelors’ Degree Strayer University, Augusta GA Business Administration September 2020
Experience:
willing to learn
Salary:
negotiable
Karisha Gibbons
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