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About JobMatch
Resume Posting:
Available 6/3/19:
Location:
Atlanta, GA
Seeking:
Agent or Dispatcher
Julian A. Hanna 5297 Eastshore Dr. Conyers, GA 30094 ? Phone: (224) 627-2976 ? Email: jahhanna@att.net TRANSPORTATION ~ LOGISTICS ~ OPERATIONS ~ CUSTOMER SERVICE ~ COORDINATING CUSTOMER-FOCUSED ? COST-CONCIOUS ? SOLUTION-ORIENTED Top-performing and motivated professional with over 5 years of experience in team leading, transportation coordination, logistics, operations, and customer service. Successful track record of maximizing resources to increase production capacity, with the ability to troubleshoot and resolve problems in a timely manner. Computer-proficient, highly organized, and analytical thinker with strong communication skills. Modeled customer focus attitude, and strong ethics within the work environment. As Team Coordinator, developed daily production schedule and served as a liaison between customer service, employees and management. Experienced in supervising and training staff, addressing process improvement issues, production scheduling, and adherence to quality standards. Mastered and Implemented Good Manufacturing Practices (GMP) Areas of Expertise: ? Manufacturing Operations ? Team Leader & Supervision ? Production Scheduling ? Transportation coordination ? Problem Identification / Troubleshooting ? Dispatch ? Logistics Coordinator ? Customer Service ? Data Entry ? Equipment & Workplace Safety (OSHA,PPI) PROFESSIONAL EXPERIENCE Amerigas Houston, Texas 2012 to present Transportation Coordinator Organized, results-driven full cycle transportation coordinator with the responsibilities in the area of managing daily transport, fuel schedule, and inventory levels, all while maintaining a clean and safe work environment. ? Manages orders internally and externally ? Converses with suppliers to verify availability ? Dispatches drivers in accordance to FMCSA, DOT and company guidelines ? Manages rail fuel inventory ? Billing problem resolutions ? Resolve routine questions and problems they arise, and refers more complex issues to a higher level ? Accurately schedules in LPG, NGI, Asphalt, Natural Gas and Butane in a timely manner Martin Brower Company Conroe, Texas 2007 to 2012 Operations Assistant Results-driven full-cycle Operations Assistant with responsibilities in the area of Assisting Operations manager with daily duties to include managing records of company policies and procedures, coordinating company meetings, events and sessions with other department employees. ? Assisted management daily with administration support/Provided innovated ideas ? Performed data entry using Microsoft Office Suites ? Provided effective communication to employees ? Routed, and scheduled inbound, and outbound shipments ? Organized daily tasks, and assist staff with difficult tasks ? Prepared guests or client accommodations ? Created presentations, documents, files, spreadsheets and databases CAREER SUMMARY (continued) Target Corporation Houston, Texas 2005 to 2008 Team Lead / Guest Services Held full accountability for all strategic goals and business planning, relating to production control, master scheduling, material management, purchasing, inventory control, QA/QC, finance, and marketing. Led a 67 employee staff. ? Decreased indirect cost by 30% through budget development, strategic planning and vendor negotiations ? Supervised and coordinated employees with departmental tasks ? Negotiated contract and letters of understanding (LOUs) with major suppliers and vendors covering materials, pricing, payment terms and related liability, warranty and disclaimer issues ? Facilitated team meetings, Quality Operations Systems (QOS) meetings, and problem solving ? Effectively trained employees /Motivated employees to achieve goals ? Interviewed and hired applicants for available positions Nielsen Massey Vanillas Waukegan, Illinois 1997 to 2005 Logistics Coordinator Worked closely with Logistics and Manufacturing department to develop, prepare, and distribute reports, objectives, records, work orders, and specifications for work methods to improve production operations. ? Prioritized production scheduled based on capacity requirements planning (CRP) and communicate with Customer Service, Manufacturing, and suppliers ? Reviewed demand (customer orders and/or forecasts) for all finished products to ensure there are no shortages ? Managed daily Negative Report and systemic Cycle Counter to clear up negative inventory as required ? Monitored backorder reports to validate that all work orders are included within the production plan ? EDUCATION ? College of Lake County, Grayslake, Illinois Business Career Certificate 2001 - 2004
Experience:
10+ years
Salary:
negotiable
Julian
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