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About JobMatch
Resume Posting:
Available 4/21/23:
Location:
Marietta, GA
Seeking:
Logistics/Operations/Dispatch
BRITTANY O'LEARY 1612 Raleigh Cir SE • Marietta, GA 60563 • (404)910-8833 • brijanae23@icloud.com Summary Highly skilled Customer Service Professional with extensive experience in logistic, transportation, tracking details, communicating deadlines, and following up with internal and external partners. . Proven ability to work with difficult situations and provide a high level of service to clients. Currently pursuing my BA in Supply Chain and Logistics Management. Core Skills & Competencies • Microsoft Office Suite?• Time Management • Logistics/Transportation Experience?• Adaptability • Leadership?• Organization • Customer Service?• Critical Thinking Professional Experience Alliance Shippers Inc. Marietta, Ga Intermodal Operations March 2022-Present • Manage all accounts to ensure payment is received by the company on or before the scheduled work order • Communicate with customers, railroads, and trucking companies to schedule pick-ups and deliveries of containers and trailers • Design solutions and help our customers solve their supply chain challenges. • Load building, dispatch, track and trace of freight, and reporting of results • Prepare quotes for customers and agents using our Quotation system; negotiate rates with customer; coordinate shipping arrangements Coyote Logistics?Atlanta, GA Dispatcher October 2020-March 2022 • Arrange and transport vehicles utilizing central dispatch • Build and maintain relationships with facility contacts • Track loads and keep reps are informed of any delays • Provide facilities with continuous communication updates on revised etas. C.H Robinson?Lisle, IL Carrier Representative?June 2016 – March 2020 • Develop new and grow existing carrier relationships • Build strong relationships with trucking company key contacts • Identify issues and work cross-functionally to determine and implement the best solution • Full account management responsibilities for assigned customers Total Airport Services?Chicago, IL Cargo Office Agent?May 2015 - June 2017 • Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Cargo Spot (manifesting system) • Notify/assist customers in picking-up freight and collecting the charges due • Prepare and examine bills of lading to determine shipping charges and tariffs, make cargo reservations for outbound flights NORC at the University of Chicago?Chicago, IL Phone Interviewer?July 2015 - May 2016 • Conduct high-quality social science research • Call different households to see if their eligible for our national immunization survey • Handle averaged over 200 inbound and outbound calls a day with a requirement of 100 calls a day Genpact?Ypsilanti, MI Customer Service Specialist?October 2012- January 2015 • Answered phones and completed all data entry • Assisted customer with their Google ads and accounts to resolve or complete a task • Handle averaged over 200 inbound and outbound calls a day with a requirement of 150 calls a day Education Business Management Associate of Applied Science May 2019 Rasmussen College, Mokena, IL
Experience:
1-3 years
Salary:
55000-75000
brittany OLeary
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