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Select: Search Jobs | Search Resumes | Post Job | Post Resume | Edit Resume | About JobMatch Resume Posting: Available 5/1/17: Location: Miami, FL Seeking: IT Support DEAN SWAMY Pembroke Pines, FL Telephone: (305) 927-9925 Email: dean_swamy@hotmail.com Corporate IT Manager – Systems Operations Analyst – Systems Administrator SQL scripting - EDI X12 (204, 214, 990, 210) - Programming (Clipper compiler, FoxPro and FilePro) – System Development Life Cycle (SDLC) - Designed and implemented End-to-end Enterprise Freight Management System - Implemented Enterprise IP Telephone System – Conducted comprehensive User training for Enterprise Freight Management System – Chai and lead the IT Steering Committee responsible for establishing technology initiatives and priorities – PkMS Software – NVOCC Operations - Warehouse Operations – Supply Chain Management Employment History Systems Operations Analyst, CEVA Logistics Oct ’15 to Feb ‘16 • Serve as primary, on-site point of contact for internal/external customers and other teams as appropriate. • Assist with the analysis, definition and documentation of detailed specifications for new and existing applications in compliance with CEVA IT ISO methodologies. • Assist with Manhattan PkMS system maintenance, configuration and installation of various hardware technologies and software products. • Operate and maintain CEVA computer systems including but not limited to PCs, printers, RF equipment, data collection devices, etc. • Maintain IT training materials and work instructions. • Train appropriate teams as required • Serve as SME (Subject Matter Expert) for CEVA applications EDI Customer Support Consultant, Transporeon Americas, Inc. Apr '15 to Sept ‘15 • Coordinate the development of X12 specifications in order to enhance and extend EDI application interfaces and maps. • Design and implements EDI processes and changes for new and existing EDI customers, based on their requirements. • Coordinates EDI testing with trading partners. • Provide installation, configuration, and training on SAAS modules. Corporate IT Manager, Laparkan Shipping: Jun ‘01 to Mar'15: • Responsible for the management and maintenance of the organization’s global technology infrastructure. • Plan, review, evaluate and implement the organization's global LAN, WAN, VPN and security infrastructure. • Plan, review, evaluate and implement the organization's global Email, Website, Social Media, Intranet and IP based telephone communication systems. • Chair the IT Steering Committee responsible for establishing technology initiatives and setting priorities for IT projects. • Responsible for all aspects of In-house Freight Management software application design, implementation, documentation and training. • Work closely with Warehouse, Traffic and Accounting departments to develop technology solutions to improve and enhance these areas of operations. • Work closely with the various business units to identify areas within the Freight Management System that require improvements or identify new functions for development. • Conduct analysis and provide programming specification to the developers for in-house built Freight Management System. • Work in collaboration with HR, Senior Managers, and Super Users, lead the roll-out and delivery of ongoing training programs designed to continuously improve the technical capabilities of the Freight Management System throughout the organization including creation and maintenance of a User Manual. System Administrator, Laparkan Shipping: Jun ‘01 to Dec ‘11 • Plan, review, evaluate and build the organization's global network infrastructure. • Responsible the management and maintenance of the organization's global IT infrastructure including LAN, WAN, internet, telephone systems, hardware and vendors. • Installed and configured network equipment and accessories including - cat-5 cables, routers, switches and firewalls. • Installed and configured IP telephone systems - including Servers and Telephones. • Develop and maintain in-house Freight Management System written in FilePro • Conducted hands-on User training Projects • Worked directly with the Customer Service, Warehousing, Traffic and Accounting departments to review and make improvements to the organization's business processes. • Worked directly organizations management teams to design in-house web-based Ocean and Air Freight Management System for the global operations. • Managed the design, development, implementation and documentation of in-house web-based business operating system for the global operations. • Conducted hands-on and webinar training for Warehousing and Traffic operations across the organization during and after roll-out of new web-based Freight Management system. • Conducted periodic hands-on and webinar training for the User community across the organization. • Participated in the planning and implementation of a centralized Customer Service and Export Warehouse hub and Export documentation departments for the Northeast region. • Implemented Warehouse wireless infrastructure including bar coding and scanning. • Work directly with tier 1 vendor to design and implement a hosted solution for the organizations Freight Management web-based business application. • Work directly with Email and Web hosting providers to implement solutions for Email and Website services for the organization • Implemented the LAN and WAN infrastructure for the organization's seventeen offices world-wide. • Implemented an organization wide IP based telephone solution using Aligen IP systems. • Worked closely with Warehouse Management to design the layout of a 175,000 sq ft warehouse. Knowledge and Skills • Good understanding of NVOCC operations - including Warehousing and Traffic operations. • Solid understanding of Export Warehousing and Traffic operations • General understanding of Export Air Cargo operations • Experienced in conducting analysis and design of business applications. • Programming using Clipper compilers FoxPro and FilePro • Oracle 11g database administration • Some familiarity with Linux Red Hat • EDI X12 • PkMS • SQL scripting • Hands-on Network infrastructure design and implementation (WAN and LAN) • Solid understanding of IP based networks including installation and configuration. • Hands-on installation and configuration of SonicWall network security devices. • Hands-on implementation and configuration of enterprise IP Based Telephone system Experience: 10+ years Salary: $55-80,000 Dean Swamy Please Log In to view their contact info   edit resume