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About JobMatch
Resume Posting:
Available 4/4/17:
Location:
na
Seeking:
Organizational Development Consultant
ERICA ARMSTRONG 513---258---4560 www.linkedin.com/in/elarmstrong Organizational Development & Learning Consultant Organizational development and learning consultant with a proven track record of designing and executing enterprise--- wide employee development initiatives for complex organizations. Demonstrated success leading projects in leadership development, employee engagement, instructional design, and training. Focused on transforming organizational cultures and proactively engaging employees. Skilled at leading, mentoring, coaching diverse work teams, and partnering with senior leaders to deliver return on expectations. Detailed---oriented, passionate about learning, and organized. Key competencies include: ????? ERICAARMSTRONG23@GMAIL.COM ??ü? Adult Learning Theory ü? Needs Assessment ü? Learning Design ü? Learning Management Systems ü? Multi---Media Facilitation ü? Employee Engagement ü? Performance Management ü? Orientation & Onboarding ü? Leadership Development ü? Budget Management Professional Experience ü? Authoring Tools ü? Social Learning ü? Project Management ü? Talent Acquisition ü? Career Coaching 2016 – Present ? PLUMLEE – Nashville, Tennessee Plumlee & Associates is a boutique, full---spectrum Executive Services firm in Middle. Career Coach & Outplacement Consultant (Contractor) §? Leverage professional experience and expertise to assist existing employees with updated skills, knowledge, and abilities to better manage career change. §? Coach transitioning candidates by providing personalized one---on---one support that helps navigate their next role or new career path. USr HEALTHCARE – Nashville, Tennessee Contract Recruiter (Contractor) 2016 – 2016 USr Healthcare is a national leader of talent acquisition solutions through consulting services and/or implementation of our outsourced models for Hospitals and other Healthcare Facilities. RITTAL CORPORATION – Dayton, Ohio Organizational & Leadership Development Consultant 2014 – 2016 Rittal manufactures the world's leading industrial and IT enclosures, racks and accessories, operating in 13 affiliates with 11,000 employees worldwide. ?§? Developed and implemented targeted recruitment strategies to fulfill positions for registered nurses ranging from permanent placement, travel, and PRN assignments across the United States. ? ? §? Recruited to provide organizational development and continuous learning strategies for 1,500+ employees, managers, and leaders in North America to ensure achievement of successful business results. §? Directed annual, system---wide employee engagement survey and action planning process. Introduced HR programs that improved engagement results by 3 basis points on average and implemented employee engagement index as a core management metric. §? Implemented 48---hour Leadership Development Training program for frontline supervisors and managers. §? Redesigned orientation & onboarding process to reduce new employee ramp up time. §? Managed a high potential development program that can meet current and future business needs (talent selection, development of learning maps, use of assessment tools, coaching, mentoring, and annual talent assessment discussion). §? Implementedinternalrecruitmentinitiativestoincreaseemployeeretentionandengagement.? §? Enhanced employer brand through ongoing community outreach efforts, recruiting events, media placements, and speaking engagements. ? ERICA ARMSTRONG PAGE 2 ? TIME WARNER CABLE – Cincinnati, Ohio Regional Learning Facilitator 2011 – 2014 Time Warner Cable, the second largest cable provider, owns and manages advanced, well---clustered cable systems throughout the United States. §? Designed and facilitated regional training programs for 2500 employees in leadership development, product knowledge, sales and technical skills. §? Managed regional mentoring program for selected high potentials and launched §? Partnered with leadership and learning leaders to ensure training meets the needs of the department and that training is delivered when necessary. §? Created an adult learning culture by customizing an 8---week employee---training program encompassing active training. Classroom facilitation, social learning and on---the---job application. §? Collaborated with regional training, to ensure training materials were up to date. FIFTH THIRD PROCESSING SOLUTIONS – Cincinnati, Ohio Education Consultant 2009 – 2011 Vantiv, formerly Fifth Third Processing Solutions, Provides payment and technology services to merchants and financial institutions in the U.S. and processes more than 20.1 billion payment transactions. §? Developed, and facilitated skill enhancement training programs for 800+ operations associates to meet learning objectives in payment processing departments. §? Initiated and implemented a series of 10 product and service web---based training programs for external client groups including national merchants and financial institutions, which resulted in a revenue channel. §? Designed and developed training programs during company transition which involved project management, needs assessment, and evaluation to ensure that business objectives were met. §? Leveraged learning tools including Saba Central Virtual Learning, Brainshark, and GoToMeeting. Other Experience NATIONAL CITY BANK – Cincinnati, Ohio Assistant Manager 2006 – 2009 FIFTH THIRD BANK – Dayton, Ohio Customer Service Representative 2001 – 2005 ?Education & Professional Development Learning Technology §? Adobe Captivate §? Photoshop §? GoToMeeting §? SnagIt Affiliations Master of Education, Human Resource Development, Xavier University, Cincinnati, Ohio. Bachelor of Arts, Media Communication, Minor in English, Wright State University, Dayton, Ohio. Career Partners International, Career Transition Management Certification. CPRW, Certified Professional Resume Writer. Numerous corporate---sponsored training and leadership development programs in management, coaching mentoring, change management, and 360 feedback. Adobe Connect ? Camtasia ? Microsoft Office Suite ? Articulate Association for Talent Development Society for Human Resource Management ? WebEx ? Lectora ? WordPress ? Web 2.0 tools / Social Media ??
Experience:
5-9 years
Salary:
negotiable
Erica Armstrong
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