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About JobMatch
Resume Posting:
Available 4/11/08:
Location:
Norfolk, VA
Seeking:
Export/Intermodal Coordinator
Primarosa Watts 757-850-6689 Firstrosa@juno.com OBJECTIVE: To obtain a position with a company that can utilize my previous experience, education and skills to further my professional career. CAREER SUMMARY: Twelve years of experience in customer service related positions. Two years of logistics experience. PROFESSIONAL EXPERIENCE: ZIM AMERICAN INTEGRATED SHIPPING SERVICES CO., INC. February 2008 - Present Customer Service Export Coordinator (Norfolk, VA) • Resolves billing problems • Communicate by e-mail, telephone and fax with foreign agents and local shippers • Converts and verifies shipment weight and volume • Track international shipments • Responsible for calculating rates and price conversions • Quality control and corrections EMIRATES LINE (Virginia Beach, VA) July 2007 – January 2008 Export Dispatch Logistics Coordinator • Forming relationships with quality intermodal carriers to move customer freight • Effectively negotiate rates with carriers in order to remain competitive in the market while maintaining an acceptable profit margin • Invoice processing • Manage the loaded and empty drayage movement of containers and chassis • Monitor freight moving with partner carriers and update status of all intermodal shipments • Assist with driver and partner carrier inquiries • Advising Customer Service promptly of any impending service failures CALIFORNIA MULTIMODAL/ Artemus Group LLC (Suffolk, VA) June 2007 – July 2007 Data Entry Coordinator (Temp Assignment) • Coordinate dispatch of cargo trucks • Maintain daily driver payroll • Answer incoming customer service calls • Balance system with updated container status NYK LOGISTICS/ Apple One (Hampton, VA) February 2006 – October 2006 Data Entry Coordinator • Entered freight overages and shortages into TLS database • Maintained delivery receipts filing system • Compiled data for reports and created administrative documents • Used 10 key adding machine to tally load slips for incoming freight • Update un-appointed vessel report • Transcribed minutes from meeting notes; Trained receptionist and tally agents PFP INSURANCE (Yorktown, VA) September 2004 – June 2005 Insurance Agent • Provided presentations on insurance products to credit union members • Established and maintained business relationships with credit union staff • Demonstrated superior organizational skills EASTERN STATE HOSPITAL (Williamsburg, VA) November 2003 – July 2004 Certified Nursing Assistant • Evaluated and assessed residents psychiatric needs • Assisted residents in coping with their anxieties, while utilizing appropriate interventions • Assisted residents in activities relating to daily living skills GATEWAY (Hampton, VA) September 1998 – September 1999 Technical Support Professional • Determined the location and provided solutions to hardware and software problems • Assisted customers in resolving technical hardware and software issues • Installed, upgraded, and configured Gateways products NEWPORT NEWS INC (Hampton, VA) April 1994 – August 1998 Customer Service Representative • Established and maintained credit card accounts; Researched and solved customer account problems • Processed catalog orders for customers • Sold discount memberships EDUCATION, TRAINING AND COMPUTER SKILLS Thomas Nelson Community College, Hampton, VA 1992 • Associate of Applied Science, Computer Information Systems • Certified Internet Webmaster Designer, Old Dominion University, ITPro Center, Virginia Beach, VA 2002 • AS 400, MS Word, Excel, Internet, WIN XP, TLS, and typing 50 words per minute Awards and Certifications Virginia Workforce Career Readiness Silver Certificate
Experience:
1-3 years
Salary:
negotiable
Prima Watts
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