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About JobMatch
Resume Posting:
Available 3/17/17:
Location:
Cincnnati, OH
Seeking:
Help desk, Computer, IT
BS in IT, UC, CIncinnati 12/15 US Navy 1998-2007 •Networking computers, LAN operations, IP connectivity and installing CAT-5 Cable •Proficient with Windows Server NT, 2000, 2003, 2008, Microsoft Exchange 5.5, Microsoft Exchange 2000, Microsoft Windows NT, 2000, XP, Vista, and 7 •Working knowledge of Microsoft Office Suite and Active Directory •Customer services, computer support, helpdesk, desktop and desk-side support •Able to work with a diverse group of people and understand cultural differences •Comfortable with working on-call, before time and overtime to complete projects WORK EXPERIENCE Marksman RSC, Cincinnati, OH January 2016 – October 2016 Refurbish Technician •Inspected, Tested, Cleaned and Conditioned electronic items such as desktops, laptops, hard drives •Assisted with the receiving and shipping of electronic items •Maintained electronic documentation records Techsoft Systems, Cincinnati, OH July 2016 – August 2016 Helpdesk Support •Provided customer service and phone technical support •Used Bombard or Zenworks as remote control desktop tools • Reset users passwords with Active Directory or I-manager • Kept track of trouble tickets with Track-it ticketing system University of Cincinnati, Cincinnati, OH August 2013 – August 2015 Library Aid •Provided customer service to students, faculty and staff of UC •Organized books according to the Library of Congress call system •Processed and pulled books for check-in and check-out •Promoted to Position of Library Aid 2 University of Cincinnati, Cincinnati, OH March 2012 – May 2013 Tech Support Staff •Provided Tech support for UCIT ResNet, UC DAAP, and UC COBIT •Assisted students, faculty and staff in computer related issue such as removed viruses and malware, replaced hard drives, fixed printer issues •Reinstalled OS and Boot Camp Mac computers with Windows 7 •Was responsible for opening and closing computer labs U.S. Navy Information Systems Tech August 1998 – June 2007 •Managed a LAN and provided desktop, desk-side, and help desk support •Was LAN administrator for 180 users, 3 servers and 30 workstations •Was the only IT for above network between 2003 to 2005 •Seamlessly moved network from hanger bay onto an aircraft carrier
Experience:
10+ years
Salary:
hourly
Robert Apgar
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