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Select: Search Jobs | Search Resumes | Post Job | Post Resume | Edit Resume | About JobMatch Resume Posting: Available 5/28/13: Location: Chicago,Il. Elwood, Il. Bolingbrook, Il. Romeovil, Il. Seeking: Term. Manager, Ops Manager, Dispatcher, Fleet mana Ray A. Gonzalez ______________________________________________________________________________________________________ 18724 Kestrel Ave. Mokena, Illinois 60448 708-263-3354 rgmgeg@yahoo.com SUMMARY ______________________________________________________________________________________________________ A reliable, highly organized and motivated professional with extensive experience in management. A skilled, versatile and consistent manager with outstanding interpersonal skills and leadership. A detail oriented self-starter with an ability to meet tight deadlines and handle multiple tasks in a fast paced environment. NFI Bolingbrook, Il. Logistics Coordiantor 2013 present Dispatch drivers, Maintain relationship with customers, Advice drivers of where to pick up containers, as well as let drivers know what rail to deliver containers too. Rail bill. make sure drivers have all information re: assigned load. Maximize driver utilization, Provide excellent customer service, US XPRESS Markham, Il. Driver Manager/Dispatcher 2012 - 2012 Manage a fleet of drivers. Maintain relationship with Customers, Dispatch, Customer Service, Load Planning and driver Payroll personnel to ensure company goals are met. Make capacity availability. Evaluate driver performance, promote safe operations. Provide excellent customer services. Track shipments. Maximize equipment, Advice drivers on routes in bad weather or health issues. Coordinate customers demands with customers service, dispatcher, planners to meet on time pick up and delivery. Make sure drivers are adhering to DOT/FMTSC/Company rule, regulations, HOS ________________________________________________________________________ FREIGHT EXCHANGE OF NORTH AMERICA Chicago, Il. Fleet manager 2011-2011 Manage/dispatch a fleet of 30 drivers. Provide excellent customer service by maximizing power utilization to coordinate power with customer demands. Lead fleet to meet company goals.provide operational support for transition from day to after hours shift dispatch team. DOT/Company rules Review driver settlements for accuracy Document service failures Facilitate driver development, education and training related to operations safety policy procedures. Dispatch drivers. Monitor shipment status, communicate updates to other departments as needed. SUPERIOR CARRIERS BULK LOGISTICS, Oak Brook, Illinois Central Dispatch/Logistics Coordinator, 2004 – 2009 Managed midwest region for inbound – outbound dispatching of bulk shipments. Forecasted work load and scheduled trucks to meet daily customer demands. Provided excellent customer service to brokers, shippers and consignees. Managed drivers to establish that hours of services were compatible with delivery Provided excellent customer service Managed drivers to meet demanding objectives and tight deadlines Earned certification to teach driver safety class US EXPRESS, Bolingbrook, Illinois Terminal Manager, Fleet Manager 2002 – 2004 Started – up the first US Express terminal in the Chicago area. Managed all personnel functions including hiring, payroll, performance evaluation and driver termination. Budget, P&L. Created daily performance goals for all drivers and implemented process improvements. Routed, dispatched drivers. Managed accounts for Toyota, Best Buy, Ford Motor Co. Pfizer. Increased driver productivity from one (1) load per day to three (3) loads per day within a six month period, increasing revenue. Managed fifty (50) drivers Coached new drivers to attain higher levels of performance Provided exceptional customer service SPEED SYSTEM INTERNATIONAL, Elk Grove Village, Illinois Supervisor/Warehouse Manager 1997 - 2002 Responsible for the hiring, firing. Coaching, training and performance evaluation of ten (10) drivers. Provided bills of lading and operated freight management system. Managed warehouse. Dispatched drivers. Traced freight/inventory. Supervised shipping and receiving. Budget, P&L. Performed all other duties as assigned. Negotiated intermodal freight rates to control costs EDUCATION College of DuPage Associate Degree: Business management COMPUTER SKILLS Microsoft word , AS400, Lotus notes, Bilingual (Spanish) TMW, People Net Experience: 10+ years Salary: $48-55,000 Ray Please Log In to view their contact info   edit resume