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Select: Search Jobs | Search Resumes | Post Job | Post Resume | Edit Resume | About JobMatch Resume Posting: Available 11/19/12: Location: North Jersey/Poconos, PA Seeking: Dispatcher/Operations Supervisor Ricardo Batista 1710 Echo Lake Rd Tobyhanna, Pa 18466 Cell: (570) 982-6187 Email: rickybatistaa@gmail.com QUALIFICATION? • Can coordinate properly with workers, administration, and customers at all levels. • Bilingual in English and Spanish with the ability to translate. • Ability to prioritize and remain focused on the essence of an issue and goals to be achieved. • Skilled at learning new concepts quickly while working well under pressure. • Proficient in Microsoft Office, Profit Tools. • Hardworking dispatcher and supervisor with excellent customer service skills. EXPERIENCE? 2005 – 2012 Northstar Services Dispatcher/Terminal Manager Kearny, NJ Kearny, NJ • Dispatched a fleet of 20 drivers, including owner operators, company drivers. • Managed transportation schedules and deliveries according to available man power. • Performed weekly meetings with drivers to discuss goals for the work week. • Handled Book keeping and the driver’s entire payroll. • Schedule delivery and pick up appointments with customers. • Customer service, answering phones, and all office administration duties. • Responsible for the hiring of drivers, truck inspections, and safety inspections. • Excellent detail orientation in matters of scheduling and product delivery. 2003 - 2012 FedEx Freight Operations Supervisor Bethlehem, PA • Dispatch Road driver • Lead, educate and develop company employees • Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free • Develop plan for distributing break loads to achieve cut time goals • Supervise and direct employee work and monitor employee performance, including administration of discipline as appropriate. Be accessible to all areas of the dock and inside trailers; trailers may be at the dock or in the yard. 2003-2005 Ultra Logistics Freight Broker Elmwood Park, NJ • Broker out freight trucking companies all over the 48 continuous states. • Schedule appointments and coordinate deliveries between customers and trucking companies. • Perform daily checks on truckers doing deliveries. • Ensure all contractors where paid in a timely manner. 2000-2003 World Trucking Express Dispatcher Sayreville, NJ • Dispatched a fleet of 28 drivers, including owner operators, company drivers. • Scheduled Delivery appointments according to customer’s requests. • Experienced in Dry and Refrigerated Freight. • Load and unload trailers and supervise the warehouse dock to ensure all trucks departed on time and to their correct destination. EDUCATION: 1999 Microsoft MSCE Certification Cittone institute of Technology Moorestown, NJ 1997 College courses Union Country College Cranford, NJ 1995 High School Diploma Elizabeth High School Elizabeth, NJ Experience: 5-9 years Salary: $40-55,000 Ricky Batista Please Log In to view their contact info   edit resume